Dear customer,

Your safety and that of our agents is still paramount to us.

Though COVID-19 restrictions have been eased we would still encourage you to wear a face covering and

abide by full social distancing measures when interacting with our agents or managers.

This allows us to ensure that we are doing our best to keep you safe, our agents safe, and all other customers safe.

To contact your local agent or area manager, you can either;

Register on our portal here or

Text the word Bal to 80800

This text is FREE and will provide you with the required information

Alternatively, you can contact our office on 01924 283939

Useful Information (Updated 21/07/2021)

Latest Government guidance on COVID-19

For further information please see the guidance provided by our regulator The Financial Conduct Authority:
https://www.fca.org.uk/consumers/dealing-financial-difficulties-coronavirus